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Senior Account Manager (all genders)

The job

Our customers value us for our know-how as digital experts and our customer-oriented consulting services for the development of digital ecosystems, global platforms, product transformations, and online sales solutions. We rely on our interdisciplinary teams' expertise to leverage our customers' potential. As part of the account management team, you will take responsibility for one or more accounts and continuously develop them. You will work closely with our (potential) customers and our internal teams. You have much creative freedom in your role and can actively (further) develop your customer area. For our long-term customer, Bosch, you will oversee one of the significant platform projects and shape the account across the board.

Your contribution

The best thing about Experience One is our great team. And only you can make us even better. We are looking forward to your ideas and expertise. Work with us on creative solutions for our customers’ various challenges. Join us in meeting the ever-increasing demands of the digital age and take responsibility for exciting projects. With us, you can expect a wide range of opportunities to further develop your personal skills.
  1. Your tasks

    • You are responsible for the strategic consulting of the customer
    • Through your expertise, you advise the customer on an equal footing and are responsible for the strategic development of the account
    • You identify potential for optimization early on and actively manage stakeholders in the team and on the customer side
    • You support workshops and necessary appointments with customers, partners, and team members and actively shape them
    • You identify potential new business and secure new project business from the current account
    • In addition, you are happy to support acquiring new customers and opening new business opportunities
    • You enable excellent customer support through the intelligent setup of the project team
    • You ensure achieving goals in terms of customer satisfaction and return on investment
  2. Your skills

    • You have several years of experience in customer consulting / account management, preferably in digital projects
    • Customer experience is not an empty phrase for you, but your passion
    • Your strategic mindset allows you to actively drive the expansion of the customer's business and develop new topics
    • You bring your negotiating skills to bear and thus ensure the best possible results
    • Your unique understanding of numbers helps you set up calculations and plan smartly
    • You are the result- and solution-oriented and enjoy working in a team
    • You can keep an overview even when juggling different parallel topics
    • You have a high affinity for digital solutions
    • You have very good German and excellent English skills

Apply now. We'd love to have you!

We believe in teamwork, diversity and curiosity as foundations for long-term success and we are searching for colleagues who share our values. If you want to become a part of an interdisciplinary team in which every voice weighs the same and everyone takes on responsibility, then this is the right place for you.