NextGen CX. Leading through AI.

Under the motto NextGen CX. Leading through AI. EO Day 2024 presents the future of customer interaction. AI “made in Germany” will revolutionize customer experience. 

2 speakers | 4 panelists | 150 participants | 40 companies

In inspiring presentations by leading experts and exciting panel discussions, we will dive deep into use cases from different industries and address key issues of AI-driven transformation:

• how generative AI is ushering in a new era of digital customer experiences,
• how we need to rethink digital platforms,
• how generative AI can leverage and accelerate digitalization strategies,
• how even large and complex organizations from different industries can emerge as innovation leaders from the AI revolution,
• and which insights and approaches from practice appear promising.

Look forward to exciting keynotes by Katharina Schueller (CEO of STAT-UP), and the panel on “AI-driven Transformation” with Markus Scholz (Director IT Strategy & Chief Enterprise Architect at Mercedes Benz), Katharina Schueller, Oliver Jung (Head of Corporate Development at BARMER) and Anita Klingel (Head of AI, PD – Berater der öffentlichen Hand GmbH). Kai Müller (CEO and founder of Experience One) will host the evening and provide inspiration on AI as a driver of innovation.

EO Day “NextGen CX. Leading through AI.”

When?   25th April from 5 p.m.

Where? Stuttgart, Design Offices Eberhardhöfe

Pre-event

2:30 p.m. – 3:00 p.m. — Doors open

3:00 p.m. – 5:00 p.m. — Practice session (separate registration necessary)

Main program

5:00 p.m. – 5:30 p.m. — Welcome drink & networking

5:30 p.m. – 6:00 p.m. — Greeting and impulse by Kai Müller, Experience One

6:00 p.m. – 6:30 p.m. — Keynote by Katharina Schueller, STAT-UP

6:30 p.m. – 7:15 p.m. — Panel discussion “AI-driven Transformation”

followed by networking over food and drinks

Before the official program, there is the opportunity to take part in a practical session from 3-5 p.m. The focus here is on a more intensive exchange between different companies on their current AI use cases and challenges.

We cover 5 use cases from the teams Bosch Digital, EnBW, Finanz Informatik, PD – Berater der öffentlichen Hand and Experience One, followed by a Q&A.

A separate registration is required to participate in the practice session.

Join us on April 25th for the 5th edition of our EO Day in Stuttgart and find out how technology, data and CX create future innovation leaders.

Participation is free of charge, but limited to 150 participants.