Car Connectivity & Customer Experience

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Aline Stang Marketing & Communications

Connectivity is becoming more and more important for the in-car experience and therefor an increasing purchase criterion for car buyers—as Tesla is setting new standards.

Where does the German automotive industry currently stand? What about the interplay with autonomous driving? And how to increase the focus on co-drivers? Kai Müller is addressing this and much more in the Netzpiloten podcast “Tech und Trara—Car Connectivity & Customer Experience”.

[The German automotive industry] has another 6 to 7 years to catch up, then we’ll talk about the future.

In the Netzpiloten podcast "Tech und Trara - Car Connectivity & Customer Experience", Kai Müller talks about car connectivity and customer experience.

Kai Müller, Founder and CEO of Experience One

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About Experience One AG

Experience One was founded in 2006 and is still run by partners who believe that brands and companies can only be successful in the long term if they realize the full potential of their customer experience. To achieve this, 150 experience engineers create digital solutions at the intersection of technology, design and strategy. From personalizing the customer experience to the product’s UX—from data analysis to holistic applications. With international CX projects for Mercedes-Benz, AOK, Deutsche Bahn, Bosch, Zeiss, Postbank and smart, Experience One is located in Berlin, Frankfurt and Stuttgart.